FAQ
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How much are your service dog classes?
We have the shop page blocked so that individuals who have not passed the temperament test cannot access and purchase them, but we understand that you will want to see the prices before committing to a temprament test. You can find them by navigating to ‘About Our Services’ or emailing us at starassistancedogs@outlook.com.
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How do I get started with service dog classes?
Start with our temperament test. We offer both online and in-person. After, we will send you all of the information you will need to start purchasing classes and coaching.
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Will I get a refund if we fail the temperament test?
No. The cost of the temperament test covers the evaluation of your dog and the time it takes to do so. For in-person clients, it also covers travel. You will receive a refund if you are rejected due to the form submitted, however.
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What are you using donations for?
Donations are used to help upkeep the business but still offer the lowest costs in the state. We also will put donations toward service dogs we raise and train so the person they are matched with will have to pay less than the original cost of care. You can view our current goals as well.
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Do you offer obedience board and trains?
Yes, we offer board and train opportunities for non-service dog clients, but they are very rarely available. Keep your eyes out for openings!
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Do you have a veterans discount?
Yes! We offer a 20% discount on all purchases for veterans. Please email us at starassistancedogs@outlook.com with your military ID or other supporting document for the discount. (If you are sharing a DD-214, please hide your social security number before sending.)